Betcris Casino Terms and Conditions

Welcome to Betcris Casino. These Terms and Conditions govern your use of our platform, services, and any promotions we offer, including our welcome bonus, loyalty rewards, and the Betcris app. By registering an account or accessing our services at betcris.pe, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not accept these conditions, you must not use our platform.

1. About Us

At Betcris Casino, we operate under the legal entity TV Global Enterprise LTD SAC, incorporated in Peru (RUC 20604357625), with registered offices at Av. Diez Canseco No. 351, Int. 802, Miraflores, Lima. Our parent group operator is TV Global Enterprises Ltd, incorporated in Malta (company C 44378), located at Msida Court, 61 First Floor, Msida Seafront, Msida MSD 9043.

Here at Betcris Casino, we have been operating under the Betcris brand since 1985, with over 18 years of presence in the Peruvian market. We are proud to be one of the most trusted names in online gaming across Latin America.

2. Licensing and Regulation

Our Betcris Casino platform operates under valid licenses issued by the relevant regulatory authorities:

• Peru — MINCETUR (General Directorate of Casino Games and Slot Machines): Remote-Gaming Registration Code 11002602010000
• Peru — Sports-Betting Registration Code 21002602010000
• Malta Gaming Authority licence MGA/B2C/300/2008, issued 1 August 2018, valid to 3 November 2026

We are fully committed to operating in accordance with all applicable laws and regulatory requirements in every jurisdiction where we are licensed.

3. Eligibility and Account Registration

3.1 Who May Use Our Services

At Betcris, we provide our services exclusively to eligible users. To register and use our platform, you must meet the following criteria:

• You must be at least 18 years of age
• You must be a resident of Peru
• You must not be located in a restricted jurisdiction at the time of use
• You must not be a resident of the United Kingdom, France, Iran, or any other country where our services are prohibited
• You must not already hold an existing account with us

3.2 Restricted Jurisdictions

Our Betcris Casino services are intended exclusively for residents of Peru. Access from restricted countries is strictly prohibited. A full list of restricted territories is available on our website. We reserve the right to suspend or close any account we determine to be operating from a restricted jurisdiction.

3.3 Account Verification

We require all users to complete identity verification (KYC) before we process any withdrawals. Our verification process may take up to three business days. We will not process any withdrawal request on an unverified account. Until your identity is fully verified, a general deposit limit of S/8,000 applies to your account.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

We offer a wide range of payment options for your convenience. Our accepted deposit methods include:

• Visa and Mastercard (cards must be issued in Peru and in the account holder's name)
• SafetyPay, PagoEfectivo, AstroPay
• Red Digital (Movilway)
• Yape and Plin
• Bank transfer
• Cash at Betcris agencies and branches throughout Peru

We do not accept third-party cards, commercial cards, or corporate cards. All payment instruments must belong to the registered account holder.

4.2 Withdrawal Processing

At Betcris Casino, we aim to process withdrawal requests immediately once your account is fully verified. In practice, our standard processing time is up to 24 hours. Specific authorization times by method are as follows:

• Visa card payouts: approximately 30 minutes
• Inter-bank transfers: 24–48 business hours
• Other methods: as specified in our cashier

Please note that withdrawals may be deferred by up to 30 days in certain circumstances, such as ongoing verification or security reviews. We apply no transaction fees for recreational customers. Non-recreational customers are subject to a 3.5% withdrawal fee. The maximum payout on a parlay bet is S/1,000,000.

4.3 Rollover Requirement

We require a minimum 1x rollover of all deposits before a withdrawal can be processed. Bets placed at odds of 1.20 or lower (equivalent to -500 in American odds format) do not count toward this rollover requirement.

5. Bonuses and Promotions

Our Betcris Casino bonus offers are designed to reward both new and returning players. All bonuses and promotions are subject to specific terms, which we publish alongside each offer.

5.1 Welcome Bonus

We offer a 100% match on your first sports betting deposit, up to S/350 — effectively doubling your first deposit. For casino players, our first casino deposit bonus provides a 200% Extra plus 20 Free Spins. These bonuses are available to newly registered users completing their first qualifying deposit.

5.2 Ongoing Promotions

Here at Betcris, we regularly run the following promotions for our active members:

• 50% bonus every Monday on sports betting
• Up to S/2,000 free on each sports reload
• 'Extra 25' recurring bonus
• Olympus Fortune Spin seasonal casino promo (S/4,000 prize pool)
• The Casino Pool — weekly tournaments with S/20,000 total prize pool
• Wednesday Hat Trick with Booming (S/350 weekly reward)
• Horse Racing: up to 8% daily cashback/rebate

5.3 Betcris Promo Code

From time to time, we may issue a Betcris promo code as part of targeted campaigns or seasonal offers. Any such code must be entered at the time of registration or deposit as specified in the relevant promotion. Promo codes cannot be applied retroactively, and we reserve the right to withdraw or modify any offer at any time.

6. BetPoints Loyalty Program

Our Betcris Casino loyalty program — BetPoints — rewards dedicated players across six tiers. Points are assessed on a rolling 12-month basis. Our program levels are:

• Bronze (entry level)
• Silver — from 500 BetPoints
• Gold — from 5,000 BetPoints
• Platinum — from 50,000 BetPoints
• Diamond — from 120,000 BetPoints
• VIP — by invitation only

We reward loyalty members with Free Plays for sports, Cashback and Cash rewards, and Free Spins for casino games. Free Spins expire within 72 hours of being credited. Horse racing activity is excluded from BetPoints accumulation. All point conversions are calculated in USD.

7. Game Rules and Fairness

At Betcris Casino, we offer games from leading certified providers including NetEnt, Evolution, Pragmatic Play, Red Tiger, GameArt, Spinomenal, Gamomat, Vibra Gaming, Kalamba Games, Bally Wulff, and MultiSlot. Our live casino is powered by Evolution. Our game portfolio includes slots, table games, live dealer games, crash games, roulette, baccarat, craps, poker, blackjack, video poker, virtual sports, horse racing, and pre-match and live sports betting.

We are committed to fair play and operate all games in accordance with the rules stipulated by our licensing authorities. Game outcomes are determined by certified random number generation systems.

8. Betcris App and Platform Access

Our services are accessible via desktop, mobile browser, and the dedicated Betcris app. We aim to provide a seamless experience across all devices. You are responsible for ensuring your device meets the technical requirements necessary to access our platform. We reserve the right to suspend access to our platform for maintenance purposes, and we will endeavor to notify users in advance where possible.

Your Betcris login credentials are personal and must not be shared with any third party. You are fully responsible for all activity conducted through your account. If you suspect unauthorized access, you must notify us immediately at ayuda@betcris.pe.

9. Responsible Gaming

At Betcris Casino, we take responsible gaming seriously. We offer a range of tools to help you manage your play, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from relevant national support organizations.

10. Customer Support

Our Betcris Casino support team is available 24 hours a day, 7 days a week. You can reach us through the following channels:

• Live Chat: available at all times directly on our platform
• Email: ayuda@betcris.pe
• In person: at Betcris agencies and physical branches throughout Peru

We provide support in Spanish. Our team is committed to resolving your queries promptly and professionally.

11. Amendments to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify registered users of any material changes through our platform or by email. Your continued use of our services following notification of changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Peru. Any dispute arising in connection with your use of our Betcris Casino services shall be subject to the exclusive jurisdiction of the competent courts of Lima, Peru, unless otherwise required by applicable law.

If you have any questions about these Terms and Conditions, please contact us at ayuda@betcris.pe. We are here to help.